Shipping Policy

This Shipping Policy explains how orders are processed and delivered by HypeWardUK.com. The delivery cost and estimated timeframe for your order are shown at checkout before you pay.

Order processing

Orders are normally dispatched within 1 to 2 business days of payment being confirmed. Processing can take longer during busy periods, product launches, promotions or stock checks.

Delivery costs

Delivery costs depend on where you live. Free delivery applies when your order reaches the threshold for your region.

• United Kingdom: £4.99. Free on orders of £99 and over.
• European Union: €4.99. Free on orders of €99 and over.
• United States: $9.99. Free on orders of $99 and over.
• Australia, Canada, New Zealand, Colombia and the rest of the world: £4.99. Free on orders of £99 and over.

Prices are set in pounds sterling. Where we support your country, the amount is shown in your local currency at checkout and confirmed before you pay.

Delivery times

Delivery times are estimated in business days from dispatch:

• United Kingdom: 2 to 4 business days.
• European Union: 4 to 8 business days.
• United States: 5 to 10 business days.
• Rest of the world: 7 to 14 business days.

These are estimates, not guarantees. Courier delays, customs processing and peak periods can add time.

Tracking

Where tracking is available, details will be sent by email after dispatch. Tracking updates may take time to appear after a parcel has been handed to the courier.

International shipping

International orders can be subject to customs checks, import duties, taxes or local handling fees. These charges are usually the responsibility of the customer unless stated otherwise at checkout.

Delays

Courier delays, customs processing, weather disruption, incorrect address details or peak demand can affect delivery times. We will do our best to support customers, but we cannot control delays once a parcel is with the courier.

Incorrect addresses

Customers are responsible for entering a complete and accurate delivery address. If an order is delayed, returned or lost because of incorrect details, please contact us as soon as possible so we can review the situation.

Need help?

Email support@hypewarduk.com with your order number and delivery postcode.