Shipping Policy

This Shipping Policy explains how orders are processed and delivered by HypeWard.uk. Final delivery options and timings may vary depending on the item, destination and courier service used.

Order processing

Orders are normally prepared after payment has been confirmed. Processing times may vary during busy periods, product launches, promotions or stock checks.

Delivery estimates

Estimated delivery times will be shown at checkout where available. If exact delivery times are not displayed, customers should treat any timeframe as an estimate rather than a guarantee.

Tracking

Where tracking is available, details will be sent by email after dispatch. Tracking updates may take time to appear after a parcel has been handed to the courier.

International shipping

HypeWard.uk may offer delivery outside the UK where available. International orders can be subject to customs checks, import duties, taxes or local handling fees. These charges are usually the responsibility of the customer unless stated otherwise at checkout.

Delays

Courier delays, customs processing, weather disruption, incorrect address details or peak demand can affect delivery times. We will do our best to support customers, but we cannot control delays once a parcel is with the courier.

Incorrect addresses

Customers are responsible for entering a complete and accurate delivery address. If an order is delayed, returned or lost because of incorrect details, please contact us as soon as possible so we can review the situation.

Need help?

Email support@hypeward.uk with your order number and delivery postcode.